Rhinestone Guy

 1416 E. Wilshire, Santa Ana, CA 92705

Ordering - Shipping Information

• To order, just call us at (888) 594-7999 (US Only) or ( 714) 480-1000 and place order with Credit Card. Our staff will help you find exactly what you want when ordering. We accept VISA, MasterCard, American Express, and Discover cards. We do not accept PayPal at this time.

• Email orders to rhinestoneguy@yahoo.com   This is a non-secure email site.

• Our Office hours are 8AM - 4PM PST. We welcome locals to come in, but please call before making the trip, for we may be too busy to give you the time we would like to.

• We strongly advise purchasing the Rhinestone Sample card before purchasing Rhinestones. All Sizes and Colors are shown in actual Rhinestones on an 8 1/2 X 11" Window Pane version. Due to our very low prices, we cannot offer a return policy on rhinestones. Please know exactly what you want when ordering. Printed Rhinestone Guy Catalogs are available for $6.50, and Sample Cards are available for $20.00 Both item's price includes shipping.  Thank You

• Most rhinestones are sold in gross units (144 rhinestones per gross - by weight). Multiple gross purchases of same size/same color will be in the same bag.

• Full packages of rhinestones are sealed from the manufacturer. Swarovski packaging is: 5SS, 6SS, 7SS, 8SS, 9SS, 10SS, 12SS, 16SS, and 20SS have 10 Gross per package. 30SS is packaged 2 1/2 gross, 34SS, 40SS, and 42SS are packaged 1 gross. 48SS is packaged 6 Dozen.

• Colors in 40SS, 42SS, and 48SS are sold by the Dozen only. Swarovski has discontinued all production of colors in these sizes, and selection is limited to stock on hand. Swarovski continues to make 40SS and 48SS in Crystal and Crystal AB only.

• Jewels are usually sold by the Dozen (gross in some of the smaller sizes).

• All prices are shown in the respective pages of this site. Pricing information is included with each item, often shown in tables. The price shown is for the quantity shown at the header of each table. Most rhinestones and nail heads are priced by the gross (144 each). Most Jewels are priced by the dozen. Banding is priced per yard per row (2 rows 1 yard long is equivalent to 2 yards, etc. )

• Minimum Orders: Due to high cost of order processing, we have a $25.00 minimum order, excluding shipping. Very small rhinestones (5SS through 10SS) have a minimum order of 2 gross per size/color due to very low weight of items. Yard goods are sold by full yard increments (banding, fringe).

• Orders are processed the same day as received. Your credit card will be billed that day, and your order shipped within 24 hours. Usually, orders are shipped the same day unless they come in after 2PM PST.

• We ship US Priority Mail which is usually 1-3 days delivery to your mail box. If you need faster delivery, ask for US Express Mail, overnight to larger cities, 2 day to smaller towns. US Shipping costs are listed below:

  • US Priority Mail:  Shipping and Handling   $    6.85  (higher on packages that weigh 2 pounds or more)

  • US Express Mail: Shipping and Handling   $ 25.00

  • Additional Insurance required:                     $ 1.00 per $ 100.00 package value.

  • DHL Shipping available...this is expensive shipping, but if you must have it over night, then ask for DHL...usually about 35.00 or so. 

• Foreign orders are shipped US Global Mail or US Global Express Mail:

  • Most orders ship at about $ 15.00 US.  Canadian orders usually run about $12.00, Australian orders usually run about $15.00, European orders usually run about $18.00. Shipping expenses vary by weight. Allow 7-14 days for delivery. It is the clients responsibility to pay and Tariff or VAT charges on the orders. Ask our representative about shipments while ordering.

  • US Global Express Mail: Foreign orders that require quick delivery can elect this service. Billing will be done on a separate invoice, as we will not know the cost of the shipment until the package is taken to the Post Office. Global Express Mail may require additional insurance. This service is usually 3-4 day delivery to major sites around the world. Typical Global Express package mailing costs are in the $35.00 + range.

  • We do not ship Commercial Foot presses overseas. The freight costs are prohibitive (in excess of $300 US)

  Rhinestone Guy, Inc 

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